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Customer Reviews
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Jun 9, 2013
Confirmed Service Customer
my xts for recall work. had to bring in...
My xts for recall work. Had to bring in second time because of lack of parts.
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Jun 8, 2013
Confirmed Service Customer
I have a 2010 GMC Acadia.We came in for a...
I have a 2010 GMC Acadia.We came in for a routine oil chance and a recall on the water pump.Our warrenty expired 11 days before we came in. The fantastic people there at Reno GMC noticed a large problem with the stearing of the car.They asked me to bring it back and they completely fixed it for no charge. With out them taking care of this i could have been stuck with a $1600.00 bill.The entire crew there went above and beyond to help me out. Thank you so much. Scott Lundy
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Jun 8, 2013
Confirmed Service Customer
Brought in my Cadillac SRX for the...
Brought in my Cadillac SRX for the scheduled oil change, as usual the staff got me in on the day that was convenient for me, and was ready when I got there and in less than 5 minutes I was on my way. They gave me a time it would be done which it was, my car was washed when I picked it up. The staff there has always been the best in our opinion no matter what! I tell everybody how great they are as often as I can!
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Ronald, Thank you for your confidence in our staff and in our products! We work hard as a team to give you a "world class" experience!
Jun 7, 2013
Confirmed Service Customer
I bring my 2001 GMC Sierra in for repairs...
I bring my 2001 GMC Sierra in for repairs and servicing a couple times a year. Michael and Charlie in the commercial service department are extremely professional and take great care of my truck. Thanks and I gaurantee I wont use any other comapny. Vince Treadway
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Vince,
Mike and Charlie in our Commercial Fleet department are amazing and we thank you so much!
Jun 6, 2013
Confirmed Service Customer
I have been a valued customer of...
I have been a valued customer of Reno-Buick-GMC-Cadillac for over thirty years. The HUEY FEINHANDLER Foundation works with underprivileged children and their families and the service department keeps my cars in tune for the long haul of such valuable cargo.
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Our goal is always to "Pay it Forward". Thank you so much for all the work you do in our community. It feels so good to give back.
Jun 6, 2013
Confirmed Service Customer
I brought in my Cadillac SRX for a...
I brought in my Cadillac SRX for a computer issue. Intake staff were friendly and helpful. My issue was resolved in a very timely manner. Nice work!
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Diane....We know how valuable your time is. We sincerely thank you for bringing your vehicle to us! We care!
Jun 5, 2013
Confirmed Service Customer
I brought in my 2012 traverse because of a...
I brought in my 2012 traverse because of a recall on a seal. They were very frienly and quick. My only complaint would be that the waiting room building was too cold, and outside it was too hot!!
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Jun 5, 2013
Confirmed Service Customer
Had problem with key stuck in ignition,...
Had problem with key stuck in ignition, and car would not start. Had to have vehicle towed to dealership on a Saturday. Received excellent service from Janet Franceschini. Vehicle was repaired as indicated by Janet for Monday pickup.
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Jun 4, 2013
Confirmed Sales Customer
Great people I will recommend Anyone of my...
Great people I will recommend Anyone of my friends to this dealership. Was treated well, with great attitude and respect.
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Jun 4, 2013
Confirmed Service Customer
brought in my2005 sierra for lube oil and...
brought in my2005 sierra for lube oil and filter ,noappointment .Iwas lucky enough that the service dept. had a opening ,they got mr right in and out,like they always do.GREATEST SERVICE DEPT.EVER THANK YOU julie.!!
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Showing 1-10 of 187 reviews
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We are so happy to have resolved your parts issue with the recall. Please know that we appreciate your patience and value you as a Cadillac customer!